Long Eaton Glass - Customer Service Apprentice - Long Eaton

BACK Closing date: 31-05-2022

A well-established glazing & glass processing expert in Long Eaton are looking to recruit a focussed, enthusiastic and committed customer service apprentice.

The successful candidate will be trained in a range of skills to become a valued member of the team, undertaking all elements of customer service face to face and over the phone.


Find out more and apply here = https://www.findapprenticeship.service.gov.uk/apprenticeship/-732913

Closing date: 31 May 2022

Positions: 1 Available


This role involves working in a successful business. You will undertake a wide range of key responsibilities, ensuring you develop into a flexible, adaptive and proactive member of the organisation. You will learn and develop skills that will provide support to all departments. These skills and techniques could include:


  • Working on systems, equipment and technology to meet the needs of your customers.
  • Understand the different needs and priorities of the customers and the best way to manage their expectations.
  • Effective team work.
  • Understand your role and responsibility within the organisation
  • Product and service knowledge
  • Providing support to different departments
  • Undertaking administration duties to ensure productivity and customer satisfaction
  • Managing orders and order process
  • Dealing with customers face to face and over the phone
  • Raising invoices and taking payments