Our Service to You

Giving customers a great service is at the heart of everything we do. You can expect an excellent service from us no matter if it’s face to face in person, online, on our website, by post or over the phone.


Our fully trained and professional staff are here to help you. All training staff have achieved nationally recognised qualifications at an advanced level alongside many years of experience in their relevant vocational areas. Training staff also hold the relevant teaching qualifications to deliver engaging and up to date training both in the workshop and in the study areas. Staff are competent and have a great deal of experience in assisting learners to overcome challenging situations both in company and during their off the job training.

WEBS work with both large and small Employers to help them develop their skilled workforce as well as assisting in the recruitment of their staff. Our testimonials speak for themselves in how we can help your business to grow.

All sectors and industries have an ageing population, and it is therefore important to forward plan by training new Apprentices to high standards to ensure continuity of high-quality employees and service. At WEBS we know that delivering a responsive service is seen as the key to successful Employer and Apprentice engagement.

Employers are playing an increasingly central role both in articulating their workforce needs and skills gaps and, in the design, and delivery of apprenticeship standards. Apprenticeships are not just about developing work ethics, working as part of a team and professional conduct. Behaviours and attitudes are equally important skills.

That is why WEBS have enhanced the features of its curriculum to embed the WEBS WorkWise programme to address motivated mindset and holistically develop the Apprentices as excellent employees.

WEBS will continue to encourage close liaison with Employers, be they large national Levy paying organisations or small and medium enterprises, in order to maintain the excellent quality of the curriculum we deliver and to ensure that Apprentices are well prepared to work to industry standards in their chosen vocational area.

Close links have and will continue to be developed with Employers ensuring Apprentices have the technical knowledge, understanding, underpinning skills, attitudes and behaviours needed in the workplace. WEBS believe it is crucial that Employers are encouraged & supported to invest in developing their workforce to improve productivity and together we will develop shared visons of what success looks like.