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Learner Satisfaction Survey


2016/17 FE Learner Satisfaction Survey

The Education & Skills Funding Agency has now published the 2016 to 2017 FE Choices Learner Satisfaction Survey. The survey captures learners’ experiences of their college or training organisation by asking learners to rate their providers on training delivered in 2016 to 2017.

The purpose of FE Choices is to provide consistent and comparable information for learners and employers to help them make informed choices about publicly funded education and training as well as providing consistent management information on key performance indicators. The 2016 to 2017 Learner Satisfaction Survey included eight rating questions. For the first seven, learners were asked to rate various aspects of their course, learning programme or training programme on a scale of 0 to 10 where 0 represented ‘very dissatisfied’ and 10 represented ‘very satisfied’.

Nationally, key findings show that:

Locally, the responses compare as follows:

Whilst we are extremely pleased with the results we are continuously striving to increase and improve all aspects of our delivery in our drive for excellence and “to make a positive impact to the UK and local economies by delivering a high quality and progressive training service that is responsive to the needs of learners, employers and the local community”.

For more information on the survey, you can click here