The successful candidate will undertake a wide range of key responsibilities, ensuring their development into a flexible, adaptive and proactive member of the organisation. They will learn and develop skills that will provide support to the head pharmacist and the other members of the team.

These duties will include:

• Greeting customers and patients at the front counter and establishing their requirements in a supportive, sensitive, caring and friendly way through the use of clear questioning techniques and positive body language
• Working on systems, equipment and technology to meet the needs of your customers, this will include operation of a card payment machine, computer and the refilling of the ROBOT automatic medication issuing machine.
• Taking payment for goods in cash and on card.
• Display active listening skills to establish the different needs and priorities of the customers and decided upon the best way to manage their expectations.
• Remain calm and polite at all times remembering that due to the nature of the service, some customers may be ill, stressed or upset if they or their loved ones are poorly, so empathy and understanding is required.
• Work as a supportive and pro-active team member being flexible to change priorities to support others when required including holiday cover and sick leave.
• Develop a thorough understanding in the area of Product Knowledge and Stock Levels along with the services on offer at the Pharmacy.
• Understand the different needs and priorities of the customers both internal (colleagues) and external (patients and members of the public).
• Providing support to all departments and staff where required.
• Undertaking administration duties to ensure productivity and customer satisfaction, paying attention to detail and checking requirements thoroughly.
• Be well organised, punctual, reliable and flexible.
• Be prepared to work flexible shifts including Saturdays where required.

Personal qualities and desired skills:

• Team working skills, including flexibility
• Excellent communication skills
• A logical and adaptable mind-set
• Self-motivated and keen to achieve and progress
• Reliability and dedication with good prioritisation skills
• Excellent attitude and attendance
• Strong work ethic
• Willingness to learn
• Enthusiastic and practical
• Friendly and passionate about assisting and supporting others

Progression opportunities

• Advanced Apprenticeship at Level 3 in Team Leading and Supervision Pharmacy Dispensary
• Qualification Progression within the organisation to include more responsibility and wider range of production work

Other things to consider

• Be prepared to work flexible shifts including Saturdays where required.

About the employer

Humberston Pharmacy established in the heart of the community ensuring our patient receive their medications safely. We are a friendly team with a wealth of experience in healthcare who are always happy to assist. We offer a complete range of over the counter medications in addition to our NHS and private prescription service.

https://www.humberstonpharmacy.com/

Job Types: Full-time, Apprenticeship

Salary: £5.28 per hour

Expected hours: 37 per week

Schedule:

• Day shift
• Monday to Friday

Ability to Commute:

• Grimsby, DN36 4UJ (required)

Work Location: In person

Expected start date: 01/04/2024

 

To apply to this apprenticeship now, click here.